On arrival

Please check in immediately to the reception once arrived. Please bring your ID (passport) along in order to register as legally required.

We’ll try to accommodate your wishes when possible. There’s no guarantee though.

You can arrive until 5:30pm. The reserved accommodation is available after 3pm. 

Please let us know if you arrive after 6pm!

During your stay

The reception is open daily from 8:30am to 12:30pm and from 2:30pm to 6pm.

Payment has to be made on the day of arrival or the day after. 

We accept cash payments as well as the following credit cards: VISA, Master Card or debit cards. 

Quite times are between noon and 3pm as well as10pm until 8am. Please respect your fellow travelers and keep the noise down.

The gate to the campground is open between 8am and noon, 5pm until 10pm. 

Outside of these hours you can only reach the campground on foot. Any motorized vehicle is prohibited during those quite times.

Please make sure that you don’t drive faster than walking pace (max of 10km/h) within the campground.         

Campsite: Please be aware that there is limited space on your site. You can’t have more than a camper, a tent and a car. Additional vehicles/tents are on request and are for a fee.

We do not offer any long-term sites.

Any campsite or date changes are on request and are not guaranteed.

Electricity, gas, grey water/water: Every site has water, electricity (16Amp/3kW), gas as well as TV connection. 

Any mobile toilets, grey & black water have to be collected separately and be dumped at the sani station. Any draining on site is strictly prohibited.

You’ll receive your Wi-Fi password at the reception.

 Bread, buns and a collection of newspapers & magazines can be ordered a day ahead (latest until 5:30pm) at the reception.

Pets: Pets are on request. The pet owner is fully reliable and has to make sure that other guests don’t feel threatened.

Please use the designated dog bags and always pick after your 4-legged friend.

Dogs have to be on leash at all times during their stay on the property.

It is prohibited to bring any pet into the sanitary or SPA facility or to the playground.
You can bring your dogs to the restaurant or pizzeria though.

RecyclingPlease separate your rubbish and recycle by bringing it to the recycling station.

BBQingThe use of barbecues might be prohibited due to extreme weather conditions.

Any kind of open fire or campfire is strictly prohibited at all times! 

Visitors: Please inform the reception if you have any visitors. Visitors can park on the parking lot across the street and can access the campground on foot only.

Visitors are not allowed at the pool, but are on request for the sauna area.

Minors must be accompanied by their parents. We kindly ask parents to accompany their children & teenagers to the SPA and pool area as well as the playground.

Upon departure 

The campsite must be vacated until 12pm on the day of departure.

Good to know

In case of emergency

General emergency phone number: 112

Professional medical support: You find a doctor every day of the week at the ‚Sanitätssprengel‘ in Klobenstein. More details can be received at the reception.


Pharmacy Klobenstein:

Dorfstrasse 21, 39054 Klobenstein

Ph1: +39 0471 356108

Ph2: +39 0471 356667


Video surveillance: Due to security and safety, there are a few video cameras on the property. A complete data privacy statement can be received at the reception.

Welcome to Schartner Alm! We wish you a wonderful stay and unforgettable moments!